Hello! The camera may be moving on its own because you have enabled the Motion Tracking feature. When the camera detects changes in the image of a specific area, it will move to capture the scene.
The Motion Tracking function not only tracks moving objects but also detects changes in light and shadow within the area. Therefore, even if there are no people or objects moving in that area, the camera may still detect light and shadow changes and move accordingly.
If the Motion Tracking feature is not enabled, please reset the device, remove it from the app, and re-add it to calibrate. If the issue persists, it may be a hardware problem—we recommend contacting the seller for after-sales support.
